Change Request Waiting for Decision (Help Page)

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Precondition:

Only users having role OFFICE
Only CRs in status SUBMITTED

After a proposer submits a change request, the CR follows a certain processing and decisional path until it is released. In the first phase, it reaches the Office group which decides whether this CR is accepted, rejected, sent back for rework or postponed for the next release.

[edit] List Change Requests Waiting for Decision

Under menu entry Office, select Process Application / Change Request Waiting for Decision.


CRWD1.png

Figure 1: Change Request Waiting for Decision

All change requests in status SUBMITTED will be displayed in list of Change Requests Submitted for Decision:

CRWD2.png

Figure 2: List of Change Request Submitted for Decision

By clicking on a CR title, Office User can see the details of the respective CR before deciding upon it:

CRWD3.png

Figure 3: Details of Change Request

[edit] Decide upon Change Request

In order to decide upon a CR, Office presses button Decide located next to the respective CR:

CRWD4.png

Figure 4: Button Decide

The Take decision for change request dialog opens:

CRWD5.png

Figure 5: Take decision for change request

Following decisions are available for user Office:

  • CRWD6.png – status of change request will be changed to Proposed for ACCEPT. These CRs can be processed in further workflows.
    NOTE: CRs will be set to ACCEPTED only if they will be integrated in CPs that become SE.

  • CRWD7.png – status of change request will be changed to REJECTED. User Office must mandatory enter a reason for his decision.

  • CRWD8.png – status of change request will be changed to REWORK. User Office must mandatory enter a reason for his decision.

  • CRWD9.png – status of change request will be changed to NEXTREL.

    When Office sets a change request in status NEXT RELEASE, the process of the CR will be stopped.

    The Office user can enter a comment regarding the decision. This comment will then be visible on the discussion board.
    The comment is mandatory when setting a CR to REJECT, REWORK and NEXT RELEASE and optional for PROPOSED FOR ACCEPT. CRWD10.png

    Figure 5: Comment

    Once decision is taken, the Proposer receives an automated e-mail announcing the status of the CR. The Proposer will see the status of the CR in the Proposer’s list of Change Requests.

    After deciding on the CR, this one will not be available in CRs Waiting for Decision.
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